Another focus is our staff, as they are integral to the delivery of our service. They are all motivated as we use high degrees of staff engagement training. We are strong on focusing on their development, which in turn ensures that we have the most attentive team.
If you are interested in how we operate and would like some information with regards to “STRUCTURA” then please feel free to contact me direct.”
CHANNEL FM Ltd pride ourselves on offering a completely innovative service through experiential learning, and giving our staff the room for expanding and making decisions with the Senior Management Team. Please feel free to contact me direct with any queries or questions that you may have.”
“I bring a wealth of managerial experience with me from the transport industry after working in all aspects of passenger transport. I started as a bus driver in the late ’90s and worked my way ‘through the ranks’ from local bus services, school coach services and European coach tours then on through management roles before becoming the Operations Supervisor for Kent County Council Passenger Services. In this role, I was responsible for a large team that ensured all local government-funded bus and coach services run as smoothly as possible. During busy periods, I was managing up to 600 members of staff and had countless busses and coaches on the road at any one time.
As the Business Development Manager here at CFM, it is my aim to have great professional relationships with all of our current clients and to grow the business by building new, happy relationships with potential clients. Please feel free to contact me directly to discuss how we can help your organisation go green and stay clean.”
“I have worked in the care services for just over 22 years, looking after elderly, and then specialised in looking after children with complex needs, Tracheostomy and feeding tubes.
In 2012 I graduated from Thanet college after completing Diplomas in Applied Criminology and in Forensic Science, because my grade was a DDM, my tutors recommended that I went to university carry on with my studies. I applied to Canterbury Christchurch University and proceeded to do a degree over the following 3 years, and I graduated in 2015 with a Degree in Criminology and Forensic Investigation.
In 2016 I decided to try a different carer and went for a position as a waitress in a 5☆ establishment, that specialised in al a carte cuisine, plus it was also a small boutique hotel. I was taken on as a “front of house supervisor’, and I spent the next 2 months training within all the aspects of helping run the bar, restaurant and hotel, including ordering, training new staff, learning about different wines, so that I could plan the correct wine to go with certain dishes, I was also the Wedding Coordinator, in this position I meet with the bride and groom, plus other family members and designed their wedding from start to finish this included the meals, entertainment, wine lists, accommodation and I arranged anything else they requested i.e. flowers, table and chair decorations plus the Registrar’s to perform the service on-site.
In 2019 that hotel was bought out and I went to work at their sister hotel, but as a housekeeper, whilst it was being renovated. After a few weeks I was approached by the Housekeeping Manager and the Executive Manager and asked if I would like to stay on as a Housekeeping Supervisor at that hotel. Here I was trained to do daily rotas, weekly rotas, ordering stock, inspecting rooms, dealing with staffing issues, wages, stock rotation, management meetings daily and weekly, Health and safety, manual handling, computer skills, plus various other aspects that are associated with Housekeeping. I did this position for almost 18 months but then Covid 19 hit, and things changed.
I had been working for Channel Facilities Management Limited in the evening, as a cleaning operative since April 2019 on one of their sites, and I had also been to other sites to cover. I found that the products they used were very effective and efficient, giving you more time to do more work. The fact that the products are safe to use almost anywhere is also a very big advantage when you go to different sites, you do not need re-training on different products just because you are working elsewhere. The fact that they are also classed as green products is also a huge benefit to the environment and it’s great that every company that uses these products via us, will get a certificate stating that they are doing their part for the environment as well.
In September 2020 I was promoted to Regional Manager, and I haven’t looked back since. I feel the company is more of a family. Since starting this position I have learnt about different ways to clean more effectively and more importantly, how to work more closely with colleagues and clients. I am hoping to do more training in the future with the company so that I can benefit the company in more ways.
I enjoy challenging myself outside of work as well as at work. A few challenges that I have done over the past 5 years are – abseiling, Ultra Challenge Isle of Wight where you walk/run around the coastal path of the Island, the 24hr 3 Peaks Challenge (Ben Nevus, Scarfell Pike and Snowdon), various marathons and 1/2 marathons, including my latest of 10 1/2 marathons in 10 days. Whilst doing these challenges I have also raised vital funds for different charities.”
“I started my working career in the Paper Industry, working on the machines to make a quality product. I was trained in every aspect of the process and capable of fulfilling all roles. I was made redundant from this position after 20 years, as the Mill closed.
I then went to work for Homebase as a Duty Manager, I was responsible for the day-to-day operations and dealing with the customers and delivering excellent customer service within our store. I was responsible for training, product knowledge and delivering training for new lines coming onto the shelves, unfortunately I was also made redundant from this position when the recession hit the UK after 18 years of service.
For the last 3 years, I have been working for CHANNEL FM as their Contract Manager for P&O Ferries. We are the leading Eco-Friendly sustainable green ethos company in the Southeast. The products that we use are non-chemical and not harmful to the environment, this is the way forward.
We deliver an excellent level of service and are willing to go the extra mile for our customer. My role as the Contract Manager is to liaise with the customer and maintain a consistent high level of service across all the services that we offer our client at their H/Q in Dover, as this is the UK’s busiest port.”